Comprehensive security coverage for total peace of mind
Security doesn't end with installation. DSS Premium Protection helps you stay protected and up to date — year after year. Backed by over 50 years of experience, our Premium Protection plan gives you the convenience, care, and expert backup to keep your security running at its best.
| Feature | Residential | Business |
|---|---|---|
| Annual alarm servicing & system check | 1× full system review per year | 2× full system reviews per year |
| Battery replacements | Panel & detector batteries included | Panel batteries included |
| Sensor & detection testing | Included | Included |
| Priority support | Included during business hours | Included during business hours |
| Upgrade recommendations | Included | Included |
| Communication module advice (4G GPRS/IP) | 1 free GPRS upgrade module | 1 free GPRS upgrade module |
| Site consultation | 1× review of home coverage | 1× walk-through for security & compliance |
| Insurance/compliance check | Available on request | Available on request |
| Patrol dispatch | Fee applies | Fee applies |
| After-burglary inspection & review | Fee applies | Fee applies |
A full legal service agreement is available on request.
We service your system each year, replace standard batteries, and check your sensors and settings so they work when you need them.
Need to upgrade or modernise your system? We'll advise what's worth doing, what isn't, and help you plan smarter improvements.
Get faster help when things go wrong. Our Premium clients get priority over standard support queues during business hours.
We help ensure your system meets insurance and regulatory requirements — important for businesses and rental properties.
Knowing your system is regularly checked and maintained means you can rely on it when it counts most.